E
Elio AI

End-User License Agreement

Effective Date: July 23, 2025

Business Entity: Elio AI is a product and service operated by SYAXL LLC, a limited liability company organized under the laws of New York. All references to "we," "us," "our," or "the Company" in this agreement refer to SYAXL LLC.

This End-User License Agreement governs your use of our software, services, and APIs ("the Software"). By accessing or using the Software, you agree to the terms below.

1. License

You are granted a non-transferable, non-exclusive, revocable license to use the Software for internal business purposes.

2. Restrictions

You may not:

  • Reverse-engineer, copy, or resell the Software
  • Use the Software to violate any laws or third-party rights
  • Attempt to bypass usage limits or security measures

3. Data Ownership

You retain ownership of any data you upload. We claim no rights to your content beyond what is necessary to operate the service.

4. Billing and Payment

Subscription fees are billed in advance on a monthly or annual basis. By providing payment information, you authorize SYAXL LLC to charge the applicable fees to your payment method.

Usage-based charges (per-invoice fees) are calculated monthly and billed in arrears based on your actual usage during the billing period.

5. Cancellation and Refunds

Cancellation

You may cancel your subscription at any time through your account settings or by contacting support. Cancellation will take effect at the end of your current billing period, and you will retain access to the Software until that time.

Refund Policy

No Refunds: All subscription fees and usage charges are non-refundable. This includes partial months, unused portions of your subscription, or any add-on services.

Free Trial: During your free trial period, you may cancel at any time without charge. No payment method is required during the trial.

Exceptions: Refunds may be considered on a case-by-case basis for technical issues that prevent you from using the Software, provided you contact support within 7 days of the issue occurring.

6. Termination

SYAXL LLC reserves the right to terminate access if you breach these terms. Upon termination, your license will be revoked immediately. You remain responsible for all charges incurred up to the termination date.

7. Disclaimers

The Software is provided "as is" without warranties of any kind. SYAXL LLC is not liable for damages arising from your use or inability to use the Software.

8. Governing Law

This Agreement is governed by the laws of the State of New York and the United States.

If you do not agree to these terms, you must not use the Software.

Legal Entity: SYAXL LLC

Contact: messiah@tryelio.com

Address: 2505 NE 193rd Street, Miami, FL 33180

Questions About These Terms?

Need clarification on any part of our End-User License Agreement? We're here to help.